FAQ
Asked at the till
The questions we hear most while collectors queue — grouped by aisle so you can jump straight to yours.
Capsules & rarity
How do I know which series a capsule belongs to?
The series name and number are printed on the capsule wrap and on the checklist inside. Retro, Home, Books, Fashion, Kawaii and Disney Store each have their own colours.
What is a Frozen Moments mini?
An ultra rare from the Retro series: a drink or sauce sculpted mid-pour in clear resin, as if time stopped.
Can I tell what's inside before opening?
No — capsules are blind-packed by design. Two-packs and calendars give more reveals per box.
Are the minis the same size across series?
They're all miniature, but each series is scaled to its own theme; Fashion minis, for instance, also fit fashion dolls.
Create & Really Works
Do I need extra tools for Create capsules?
No. Each capsule includes the parts; resin sets come with UV resin, and MasterChef sets use the included LED toque to cure it.
Is the resin safe for kids?
Create sets are recommended for ages 8+. Use resin with an adult nearby and keep it away from mouths and eyes.
How long does a Really Works vinyl play?
Each mini vinyl plays a short clip of the song on the Really Works record player.
Do Magic Cook appliances need batteries?
Their light-up features are built in; check the pack for battery details before gifting.
Playsets & calendars
Will my old minis fit in Mini Spaces?
Yes — Mini Spaces are designed to display minis from any series.
Is every Mini Books advent calendar the same?
Yes. Each one holds the same 18 books and 6 accessories, so it's safe to give to two readers.
When do calendars sell out?
Usually by late November. If it's on your list, grab it early.
Buying & delivery
Where does my order come from?
From our partner store — the buy button opens the product's listing there.
Why did the price change?
Prices are set by the partner store and can move. We show the price from our last shelf check.
Who handles returns?
The partner store you bought from. See the checkout lane page for the steps.
